PRIVACY NOTICE

We at Life Letters Club and any of our affiliate companies (collectively, “Company,” “we,” “our”, or “us”) take your privacy seriously and are committed to protecting it through our compliance with the terms outlined in this Privacy Notice (the “Notice”).  This Notice describes the types of information we may collect from you or that you may provide when you visit the website https://lifelettersclub.com, and/or use any of our software running on the website and/or any of our apps or applications (collectively, the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy does not apply to information collected by:

  • Us offline or through any other means, including emails, surveys, telephone calls, video calls, in-person, or on any other website operated by the Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Notice carefully to understand our practices regarding your information and how we handle it.  If you do not agree with our practices, your choice is not to use our Website.  By accessing or using this Website, you agree to this Notice, the Website Terms of Use, and any other policies detailed on the Website.  This Notice may change from time to time.  Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Notice periodically for updates.  Any terms we use in this Notice without defining them have the definitions given to them in the Terms of Use.

While we have organizational and technical processes and procedures in place to protect your personal information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.  Continue reading about what we do with your Personal Information.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age.  No one under age 18 may provide any information to or on the Website.  We do not knowingly collect personal information from children under 18.  If you are under 18, do not use or provide any information on this Website or on or through any of its features.  If we learn we have collected or received personal information from a child under 18 without parental consent, we will delete that information.  If you believe we might have any information from or about a child under 18, please contact us at:

Life Letters Club

PO Box 60893, Phoenix, AZ 85082

LifeLettersClub@yahoo.com

Types of Information Collected

We collect different types of information through the Website.

1. General Information

Personal information is information about you that can be used by itself, or combined with other information, to personally identify you (“Personal Information”).  Personal Information and Submission Information are collectively referred to herein as “Personal Information”.  We collect this information directly from you when you provide it to us and by any and various means.  For example, when you submit a letter to us through our Website or make inquiries through our Website, you may provide some or all of the following information to us:

  • “Submission Information”:  When you submit a letter through our Website, we may collect the following information from you, as well as other optional information:
    • first and last name;
    • phone number;
    • email address;
    • a copy of a letter and/or envelope (collectively referred to herein as a “letter”);
    • consent to publish the letter; and
    • confirmation that you have the authority to consent to the publication of the letter.
  • Your Communications with Us:  if you request information from us via our Website, we may collect the following information from you:
    • first and last name;
    • phone number;
    • email address;
    • information about how you found us; and
    • any Personal Information that you sent to us related to your inquiry.

2. Automatically as You Navigate the Website (log files, cookies, and other technologies)

When you use or visit the Website, we may automatically record and store certain information in log files.  Generally, we use this information in an aggregated and anonymized way (“Aggregated Data”).  If we need to combine this type of information with Personal Information, we treat it as Personal Information.  Automatically collected information includes statistical or technical information such as your Internet Protocol address, operating system, time and date, and how you navigate the Website.

On our Website, we may, depending on your cookie preferences, also collect information through the use of "Cookies" or similar tracking technologies, which are identifiers transferred to your browser. We use first- and third-party Cookies to help our websites work, provide you with relevant content and to improve our Website.  Cookies are files with a small amount of data which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.  Other tracking technologies also may be used such as beacons, tags, and scripts to collect and track information and to improve and analyze the Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Website.

As is true of most websites, we may gather certain information automatically and store it in log files.  This information includes internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data.  This information is used to analyze trends, administer the Website, track users’ movements around the Website and gather demographic information about the user base as a whole.  Except as noted herein, this automatically-collected data is not linked to Personal Information.

Each user’s IP address may be logged with each visit and each action performed on the Website.  This information is never provided to third parties, except as otherwise stated in this Privacy Notice, and is logged in only for a temporary period.  IP address information is linked to Personal Information and may be used to block a “banned” user from accessing the Website.

You should be aware that any Personal Information you submit to the comments or any public-facing section of the Website may be read, collected, or used by other users of this Website, including anonymous visitors.

We also may work with third parties to manage our advertising on other websites.  Our third-party advertising partners may use cookies or similar technologies on our and other sites to provide advertising to you based upon your browsing activities and interests, or to display ads that link back to our Website.  If you wish to opt out of interest-based or retargeted advertising, follow the instructions at the bottom of any emails to unsubscribe.

3. Email, Surveys and Your Choices

If you have provided us with your contact information, we may use this information to communicate with you about any letters that you submit or to address and answer your questions.  If you have given us consent by providing your contact information to us, we may, subject to your marketing preferences, send you education, marketing, product/service support, and research emails/surveys.  Our third-party mail service provider provides us with anonymized and aggregated information about the respondents to our emails.  You can unsubscribe from our marketing and research emails anytime by following the instructions included in them.  We may track open rates for our emails so we can improve our communications with you and our services.  We will not share the Personal Information you provide through a contest or survey with third parties unless we give you prior notice and choice.  Some of our Services may include links to third party websites or apps.  We are not responsible for such websites.  These sites may have their own privacy policies and practices.

4. Social Media

We have or may have a presence on various social media platforms, such as Facebook®, Instagram®, Twitter® (or “X”).  We may receive anonymized and aggregated demographic and use information from these services when you engage with us on them.  In addition, we may offer sharing features and other integrated tools (such as the Facebook® “Like” button).  Such integrated features may share data and are governed by the privacy policies of the third parties that provide these features.

How We Use This Information

We use information that we collect about you or that you provide to us, including any Personal Information, as described throughout this Notice, including to:

  • Provide and deliver products, services, and information you request, including coordinating your payment for said products and services;
  • Publish letter that you have submitted through our Website;
  • Operate, maintain, and improve the Website;
  • Allow you to participate in interactive features;
  • Respond to requests that you make and provide you with customer service, informative announcements, and promotional information about us or our products and/or services;
  • Assist those who help us in designing, analyzing, and operating the Website;
  • Carry out our obligations and enforce our rights, and protect against fraud, unauthorized or illegal activity, or policy or billing violations;
  • Notify you about changes to the Website;
  • In any other way we may describe when you provide the information, with your consent or the consent of a parent or legal guardian; and
  • Fulfill any other purpose for which you provide it.

Sharing Your Information

We may share your Personal Information as follows:

  • With third parties that support our business and Website and who are bound to keep Personal Information confidential and adequately protected and use it only for the purposes for which we disclose it to them.
  • With our affiliates or subsidiaries, provided the data is adequately protected.  Also, if we are acquired, dissolve, or go through a change of control, Personal Information could be one of the assets transferred, subject to your consent, where required by law.
  • To fulfill the purpose for which you provide it (for example, when you submit a letter for publication), for any other purpose disclosed by us when you provide the information, or otherwise with your consent.
  • To comply with relevant laws, regulations, lawful requests by public authorities, including to meet national security or law enforcement requirements, court orders, and legal process; protect and defend the rights or property of us or third parties and investigate and prevent fraud; and in an emergency, including to protect safety.

We also may freely disclose Aggregate Data to third parties for research and development, product and service development and improvements, and other related business purposes.

You may opt to make donations through our Website.  We may utilize third-party payment companies for processing all donations.  We will share your Personal Information, including billing and payment information, with these third-party payment companies to process payments made through our Website.  You should review the privacy policies of all such third-party payment processing companies as well.

Our Website Operates Exclusively in the United States

While our Website is viewable for information purposes only in foreign countries, our Website does not target customers in countries outside of the United States, nor do we do business in any countries outside of the United States.  Additionally, we do not target or knowingly collect information on children under 18-years of age.  To submit Personal Information to us and/or to make purchases through the Website, you are confirming that you are at least 18-years of age.

Accessing Your Information, Your Rights, Opt-Out Rights

Upon request, we will provide you with information about whether we hold any of your Personal Information.  You can contact us at LifeLettersClub@yahoo.com or through the contact information provided below to correct, modify, request a copy of, or request deletion of this Personal Information or your Account.

We will use commercially reasonable efforts to respond to your request within 30-days unless such request is unreasonable under or violate applicable law.  If you request to delete Personal Information, you may no longer be able to use some features of the Website.

We may also be required to keep some of your Personal Information for legal reasons, for instance to comply with statutory retention periods or for tax purposes.  In addition, we will continue to retain and use Aggregate Data.  Finally, we will retain Submission Information indefinitely.

OPT-OUT RIGHTS.  We offer certain choices about how we communicate with you and what information we obtain.

  • You may opt-out of receiving emails at any time by clicking “unsubscribe” in those emails.
  • You can delete cookies on your browser.
  • You can contact us at LifeLettersClub & yahoo.com to do any of the following:
    • To opt-out of all or some communications from us;
    • To request that we delete any Personal Information that we have stored on you;
    • To opt-out of our sharing your Personal Information with third parties;
    • To request that we limit the use and disclosure of sensitive Personal Information;
    • To correct Personal Information that we have on file for you;
    • To request access to information related to automated decision making; and
    • To opt-out of automated decision making.

To exercise any of these opt-out rights via email, you must put “Opt-Out Rights” in the subject line of your email for these communications and include your name, address, and email address in the email along with an explanation of which right(s) you are exercising.  We reserve the right to ask for additional information to confirm your identity before disclosing any Personal Information with you.

Additionally, information is provided for residents of certain states below in the section entitles “California, Nevada and Other States Privacy Rights.”

Security

We take reasonable precautions to protect your data.  Although we endeavor to provide reasonable security, no system can prevent all potential breaches or guarantee perfect security.  Please contact us immediately at LifeLettersClub@yahoo.com if you suspect a vulnerability in our systems, products, or services.

California, Nevada and Other States Privacy Rights